Smarter Technologies: Redefining Healthcare Revenue Cycle Management

Jeremy is a seasoned healthcare entrepreneur who brings more than 25 years of operational and technology leadership and expertise to the role of CEO. Prior to Smarter Technologies, Jeremy served as founding Chief Operating Officer of Devoted Health, Chief Technology Officer of Wayfair, and Chief Product Officer and Chief Technology Officer at athenahealth, the leading provider of network-enabled software and services for health care practices. During his tenure at athenahealth, Jeremy also was appointed to the Health IT Standards Committee by the Secretary of Health and Human Services and was the founding Chairman of the Board of the CommonWell Health Alliance, an industry trade association focused on the interoperability of electronic health record platforms. He currently serves on the Board for Hazel Health. Jeremy began his career in the Strategy & Operations practice at Deloitte Consulting. He received a BA with Honors from Wesleyan University, where he was elected to Phi Beta Kappa, and an MBA from the University of Pennsylvania’s Wharton School of Business, where he was awarded the Henry J. Kaiser Family Foundation Prize for leadership potential in the field of health care.

Mike started SmarterDx when he discovered how many revenue and quality opportunities hospitals were leaving on the table while he was leading AI at NewYork-Presbyterian. Prior to SmarterDx, Mike was an Assistant Professor of Medicine at Weill Cornell and Medical Director for Transformation for NewYork-Presbyterian. He completed his BS at the University of California, Los Angeles, his MD at the University of Michigan, and his Internal Medicine Residency and Silverman Fellowship for Healthcare Innovation at NewYork-Presbyterian / Weill Cornell.

With more than 25 years of technology, innovation, and healthcare BPO services delivery experience, Shaji is focused on driving business results for revenue cycle leaders. Prior to co-founding Access Healthcare in 2011, Shaji managed multiple teams and processes across global locations for Dell Services, and he played a critical role in elevating Vision Healthsource (a Perot Systems Company) to become one of India’s first successful healthcare BPOs, developing the company’s leadership talent, leading client transitions, and launching new service lines.

With a background in engineering and product development, Alex has pioneered the use of AI agents to streamline healthcare revenue cycles, ensuring efficiency and accuracy. Prior to co-founding Thoughtful AI, Alex developed enterprise AI systems in aerospace and defense, laying the groundwork for his innovative approach. Alex holds an MBA from UC Berkeley's Haas School of Business.

Since co-founding Thoughtful AI, Dan has been laser focused on enabling healthcare providers to maximize their revenue cycle management efficiency, financial performance, and overall success through agentic AI. With 15 years of experience in founding and scaling technology companies, Dan specializes in go-to-market strategy, product development, and strategic leadership. He received a bachelor’s degree in finance/IT from the University of Cincinnati Carl H. Lindner College of Business.

Prior to co-founding SmarterDx, Josh was an assistant professor and practicing physician at Columbia University Irving Medical Center, where he also was a NIH- and DOD-funded medical researcher focused on bioinformatics and data science with EHR data. Josh received his undergraduate degree from Occidental College majoring in Biochemistry and Politics. He then went on to receive his MD from Technion - Israel Institute of Technology and completed his Internal Medicine Residency at Weill Cornell.

Ruben is a physician and researcher who founded Pieces to support clinicians using intuitively designed AI. He has published extensively on improving quality, safety, and equity in care through the use of data and technology.  A board-certified internist, he practiced for over a decade as an academic hospitalist and served as Associate Chief of Medicine at Parkland Health. He also founded the Parkland Center for Clinical Innovation, one of the country’s first applied clinical AI institutes embedded within a public health system, and was an Associate Professor and directed biomedical informatics at UT Southwestern Medical Center. He received his BS from Brown University, his MD from the University of Texas Southwestern Medical Center, and completed post-doctoral training at Johns Hopkins Medical Center as a Robert Wood Johnson Clinical Scholar. He currently serves on the advisory boards of Anthropic, the University of Pennsylvania’s Center for Health Incentives and Behavioral Economics, and CHRISTUS Health.

Kayla is the Chief People Officer at Smarter Technologies, leading the company’s people strategy and employee experience to support growth and scale. She brings extensive leadership experience across human resources, talent strategy, and organizational transformation at global companies including ServiceNow, Accenture, and Hewlett Packard Enterprise. Most recently, Kayla served as Chief People Officer at EverCommerce, where she shaped the people strategy for a high-growth technology platform. Her background spans talent acquisition, global HR leadership, change management, and employee development, as well as entrepreneurial experience as a small business owner. Kayla holds a degree in Political Science from Hardin-Simmons University and an MBA from the University of Texas at Dallas.

Julia leads the legal affairs, regulatory and compliance functions of Smarter Technologies, bringing extensive healthcare, governance and public company experience to the role. Most recently, Julia served as General Counsel and Corporate Secretary at EverQuote, a public technology company, where she oversaw legal, compliance, people operations, IT and cybersecurity. Julia previously served as Senior Vice President, Chief Counsel and Corporate Secretary at Cigna, and Vice President and Deputy General Counsel at Express Scripts, where she led large legal teams supporting all areas of the healthcare insurance and pharmacy benefit businesses in addition to board affairs, corporate governance, securities, litigation, intellectual property, mergers and acquisitions, corporate real estate, and employment. Her experience in corporate acquisitions and integrations includes a $67 billion merger of Cigna and Express Scripts and a $30 billion merger of Express Scripts and Medco Health Solutions. Her litigation experience includes a landmark $15 billion summary judgment win in a major lawsuit.
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Julia earned a Juris Doctorate and a Master of Business Administration from Washington University in St. Louis, and a bachelor’s degree from Purdue University. Julia's combined legal and business education allows her to align legal strategy with business objectives to support Smarter Technologies' continued growth and innovation.

John oversees all corporate communications, sales enablement and marketing functions to support the company’s growth, brand awareness, market leadership and expansion. He and his team manage enterprise-wide communications, brand and content strategy, along with overseeing an integrated marketing and sales performance program. Prior to Smarter Technologies, John was Chief Communications & Marketing Officer at Quantum Health, Chief Communications Officer at Transcarent, and SVP of Corporate Communications at Livongo Health. He also has led corporate communications, government affairs and strategic marketing and brand engagement programs for industry-leading digital health and healthcare technology companies, including athenahealth, Imprivata and CareCloud. John has been recognized by PR News as a Person of the Year for Chief Communicators (2024) and a Top 40 Under 40 by PR Week. He is a graduate of Radford University.

Travis leads a range of growth initiatives across the company. Before joining Smarter Technologies, Travis was SVP of Strategy at Signify Health, where he played a key role in driving both organic and inorganic growth. His work contributed to the company’s successful IPO in 2021, and its subsequent acquisition by CVS in 2023. Earlier in his career, Travis held various growth and transformation roles at athenahealth, following five years in Deloitte Consulting’s Strategy & Operations practice. He began his career in finance at Partners HealthCare in Boston. Travis holds a BA in Economics from Boston University and an MBA from the Stern School of Business at New York University.