Smarter Technologies’ Acquisitions Strengthen AI-Powered RCM Solutions

Sep 4, 2025

0 MINS READ

Author: Jessica Nahama

A Unified Approach to Smarter Operational Efficiency

Smarter Technologies brings together Access Healthcare, SmarterDx, and Thoughtful AI to create a comprehensive, modular, and scalable suite of healthcare revenue cycle management solutions. This strategic combination merges deep operational expertise with AI in RCM, cutting-edge CDI technology, and flexible revenue management solutions for healthcare organizations of all sizes.

Our platform provides the tools you need to enhance accuracy, accelerate reimbursements, and streamline workflows, all within a unified revenue cycle management system.

Modular, Flexible, and Scalable RCM Solutions

Our solutions adapt to your needs and integrate seamlessly into any stage of your revenue cycle— from front-end patient access and intake, through mid-cycle clinical documentation and coding, to back-end billing, collections, and denial management.

  • SmarterAccess — Front-end and back-end RCM automation through virtual agents and expert human operators to streamline tasks such as patient access, eligibility verification, authorizations, claims processing, and collections,  without adding new software or requiring retraining.

  • SmarterDx — A mid-cycle clinical intelligence engine with thousands of algorithms to improve diagnosis capture, maximize revenue, and support CDI services. On average, our CDI AI and CDI software help recover $2.5 million in net new annual revenue per 10,000 discharges.

  • Thoughtful AI — An intelligent, agentic AI platform designed for complex medical billing needs. Using proprietary virtual agents and advanced AI models, Thoughtful AI learns from each interaction to become more efficient over time.

Our Commitment Remains the Same

While our structure and offerings are growing and evolving, our commitment remains unchanged: to provide trusted healthcare revenue cycle management software and services, along with clinical insights, that empower providers to optimize financial performance. You will continue with us, with no compromise in the quality of service.

Minimal Disruption, Maximum Momentum

We are committed to ensuring that this transition is smooth and disruption-free. Your revenue cycle management system will continue to run seamlessly as we add new capabilities in RCM AI, revenue cycle management automation, and CDI technology that improve efficiency and outcomes.

Delivering Greater Value and Revenue Cycle Optimization

With more than 200 clients, including over 60 hospitals and health systems, our platform supports over 500,000 providers, processes over 400 million transactions annually, and manages more than $200 billion in revenue. By uniting CDI products, RCM software, and healthcare revenue cycle management software under one roof, we deliver the insights, automation, and scalability needed for true revenue cycle optimization.

What’s Next?

Discover how Smarter Technologies’ RCM AI, automation, and CDI technology can help your organization improve efficiency, accuracy, and revenue capture. Connect with your representative or fill out our Get In Touch form today to start the conversation.